Updated: Apr 29, 2021
I was asked this week how clients can assess the value of current and future partnerships. It can sometimes be challenging for clients to articulate what defines great supplier relationships or their value, beyond the specific deliverable expected.
I would suggest, Partnership starts with shared ethos, culture and ambitions; to reach agreement on mutual goals; which results in a shared commitment and investment in the relationship to deliver the desired outcomes.
This is enabled through positive behaviours by both parties, such as being open, honest, reliable and collaborative.
Each partnership will potentially bring value specific to that relationship and context, but by working together to combine expertise and networks its possible to enable value outcomes beyond the target deliverables: speed to solution, increased capability and agility, improved performance, cost optimisation, risk mitigation and even innovation.
How would you measure your client or supplier partnerships and value? Who do you value as a partner?
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